What Should I Do if I Need my Chromebook Fixed?

Chromebooks are much like other netbooks that run a Windows or a Mac OS in which there are set ways in order to troubleshoot if there are things that are not running normally. Here are some problems that may be encountered during the use of a Chromebook:

Problems connecting to wired networks

  • Please check the internet router if it is connected to a working Ethernet Cable or a USB adapter.
  • The status area will show your account picture and indicates if it is connected on a wired connection or not.
  • If it is connected, try checking the router connection on another computer, if it connects to the Internet, you might need to use another cable/adapter.

Battery won’t charge

  • Check if the charger and adapter cables are securely connected on the Chromebook.
  • Check if the power outlet is working by using another device for plugging.
  • Once done, plug the Chromebook and try to charge for 30 minutes.
  • If problems persist, restart the Chromebook.

Cannot connect with a Bluetooth device

  • Check if the Bluetooth device that you want to connect with Chromebook is fully charged or has enough battery.
  • Make sure that the PIN you have input corresponds to the one shown on the Bluetooth device.
  • If there is an intermittent Bluetooth connection, try to move the Bluetooth device closer to the Chromebook or move away from other wireless devices or appliances.

Camera is not working properly

  • Try to turn off the camera, then turn it on.
  • If you are using the camera on an app, try to use it on another app and check if it works. If it works, re-install the app where the camera is not working.

Chrome OS freezing / crashing

  • Try to close all windows of browsers and apps and re-check again.
  • If there is a specific tab in the browser causing the Chromebook to crash or freeze, try hard refresh by pressing Ctrl + Shift + R.
  • If there are new apps that you have installed recently, try to uninstall them and check the Chromebook’s behavior afterwards.

“Aw Snap!” page keeps on coming up on the browser

  • Close the browser windows that you are not using.
  • Turn off the Chromebook and turn it back on.
  • Open Task Manager (press Shift + Esc) and close any apps or processes that you are not using.
  • Turn off browser extensions by doing the following:
    1. Type chrome://extensions in the address bar then press Enter.
    2. Uncheck the Enabled tab on the extensions that you are not using.

Google Account Sign – in problems (“Sorry, your email or password could not be verified”)

  • Ensure the username and password you have typed is correct.
  • Ensure your Chromebook has a strong and constant Internet connection.
  • Make sure to type in your username together with @gmail.com.
  • Try signing with your old password if you have recently changed your password.

Activating your network (“Before signing in, please start a Guest session to activate the network”)

  • Sign out of your Chromebook and click Browse as Guest.
  • Check if you can sign in using your credentials, if not and you have forgotten your username or password or both, go to www.google.com/accounts/recovery.
  • If problem persists, browse the Google Accounts help Center for more help.

Which Chromebook Should a Beginner Buy?

Apart from the usual Windows or Mac operating systems (OS) for laptops, a new OS has been recently released, and that is the Google Chrome OS. These laptops that run with the Google Chrome OS are called “Chromebooks” and are mainly dependent on an Internet connection to utilize all its applications and use them fully.  In essence, Chromebooks can actually perform most, if not all of the things a laptop with a Mac or Windows OS can do, but with a considerable price reduction. Chromebooks now offering a large line of products, much like other laptops. This is causing confusion especially for those people who are planning to buy a Chromebook for the first time. This handy guide will provide a guideline to which Chromebook is appropriate for people that will be using it for the first time. Here are some of the Chromebooks that are friendly for beginners:

Asus Chromebook Flip

As one of the smallest Chromebooks around with a 10-inch flip screen, it is also one of the few Chromebooks with a 360-degree rotating touchscreen. The battery also has considerable life with a maximum life of 10.5 hours and is notable for being the lightest Chromebook on the market. It is also one of the cheapest with a suggested retail price of $249. The quality of the build is very good as it is made from sturdy materials compared to others. Additionally, it is quite lightweight and is perfect to bring along during travels and will not add much weight to the luggage. A small drawback on this Chromebook though, is that this is not friendly for people who have a hard time typing on cramped keyboards thus causing some disappointments.

Acer Chromebook R11

The Chromebook R11 made by Acer is a versatile 2-in-1 mode laptop that has an 11.6-inch touch screen that can also act as a tablet. The screen can also do a 360-degree flip making it more comfortable to use while in tablet mode. This feature is also useful for things such as watching streaming movies as well as showing presentations to others. With its small frame and light size, it is perfect to bring along to almost anywhere without worrying about added weight to luggage. Though the Chromebook R11 has limited space, it has provided ample space for the keyboard, making it comfortable to type on for most people, even those with large fingers! One small concern for this 2-in-1 laptop is that the lid flexes a little bit which can be worrying when it comes to its sturdiness.

Samsung Chromebook 3

This Chromebook also showcases an 11.6-inch LCD with touch screen options but doesn’t flip back to become more of a tablet like other Chromebooks can do. Its battery life is one of the longest in comparison with similar products, wherein it can have a life of up to 11 hours with a full charge. A small concern is that its micro SD slot restricts people in putting in their SD cards in transferring files. Much like other Chromebooks, its size and weight are negligible and it can be brought anywhere without any fuss.

 

The above Chromebooks are friendly to beginners and at the same time impressive to experienced Google Chrome OS users in which the key is its ease of use

The Complete Beginners Guide to Chromebook Headphones

A Chromebook is a laptop of separate breed. Instead of windows 10 or MAC OS X, this book runs OS of google chrome. These things are made to be used primarily while connected to the internet. There are most of the documents in the cloud present. These are very fast and good working machines and they are used in all over the world. These machines are operated by google and are very efficient and perfect to use. Here are some of the ways by which you could make yourself a chrome book master.

Live in the Clouds

The Chromebook’s limited internal hard drive fills up fast, but there’s plenty of room for your data on the internet. Every Chromebook comes bundled with 100 GB of cloud storage space; just head over to any relevant site to activate the expansion. But why limit yourself to just one cloud? Dropbox, Box, and iCloud all offer Chrome OS apps through the Google Web Store as well and offer free storage options.

Get the Right Apps

The Chrome OS may not be able to run conventional standalone programs, but there’s an app for that. That is, while you won’t be able to use programs like Photoshop, Skype, or iTunes, Google offers several capable alternatives, many of which come pre-installed. And if you find any of these Google-branded apps to be lacking, the Web Store has a wide variety of superior third party offerings including the PIXLR image editor, Feedly, Evernote, and Pocket.

Take a Shortcut, Make a Shortcut

The Chromebook keyboard uses a condensed layout that can take some getting used to, but ultimately proves quite efficient. Instead of the conventional function (F1 – F12) keys running along the top row, you’ll find a series of hot keys that allow you to quickly cycle through your browsing history, reload active webpages, switch between open windows, and adjust both the sound and screen brightness levels.

And instead of the dedicated Page Up/Down or Home/End keys you’d find on a standard full-size board, Chromebooks use Ctrl+Alt+arrow keys to navigate within the page. You can find a comprehensive list of available shortcuts here—just be sure to bookmark the page (Ctrl+D) until you have them memorized. Or, if you prefer to make your own shortcuts, the Shortcut Manager extension allows you to assign custom keyboard shortcuts to virtually any Chromebook process.

Pick a Bigger Board

If you prefer to use a full-size keyboard or separate mouse instead, you can simply connect one via wired USB or Bluetooth connection. To activate the Bluetooth connectivity, click the lower right corner of the desktop (where the battery status icon resides) to open the settings submenu, click Enable Bluetooth, and follow the onscreen instructions to pair the devices. Wireless BT headphones, mics, and speakers can also be connected in this manner.

Print from Anywhere

Trying to print from a Chromebook can be an adventure seeing as how you can’t plug the printer directly to it. Instead you’ve got to use Google’s Cloud Print service to connect wirelessly to either a Cloud-enabled printer or a conventional one that’s wired to an Internet-connected PC or Mac.

The installation process for Cloud printers differs by manufacturer, though Google offers instructions for each of the major brands here. If you’re using a wired printer, on the other hand, you’ll have to first install Chrome on the computer that it’s connected to, then select Add Printers from the browser’s Advanced Settings menu (it’s found in the three-line icon in the upper right corner of the window).

Throw It on the Big Board

Aside from the Pixel’s HD gloriousness, most Chromebook displays are closer to good than great. But instead of squinting, why not hook up a desktop monitor? How you do so depends on the model of Chromebook you have. Pixels, for example, are equipped with an HDMI port to connect directly with HD monitors. The HP Chromebook 11, on the other hand, only sports a Slimline port and therefore requires a separately-sold HDMI-Slimport adapter. Be warned however, unless you are running port to port without conversion (i.e. HDMI to HDMI), the resolution will suffer. You might even consider picking up a Chromecast instead and mirroring your display onto a big screen.

Pairing and connecting with other BLUETOOTH devices:

Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection.

You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time.

Before you start pairing operation, make sure that:

*The BLUETOOTH device is placed within 1 m (3 feet) of the headset.

*The headset is charged sufficiently.

*The operating instructions of the BLUETOOTH device is on hand.

*Enter pairing mode on this headset.

When you pair the headset with a device for the first time after you bought it, or after you initialized the headset (the headset has no pairing information), press and hold the POWER button for about 2 seconds when the headset is turned off. The headset enters pairing mode automatically.

When you pair a 2nd or subsequent device (the headset has pairing information for other devices), press and hold the POWER button for about 7 seconds.

Make sure that the indicator flashes blue and red alternately after you release the button.

Perform the pairing procedure on the BLUETOOTH device to search for this headset.

[MDR-XB950BT] will be displayed on the list of detected devices on the screen of the BLUETOOTH device. If not displayed, repeat from step 1.

Select [MDR-XB950BT].

If passkey (*) input is required on the display of the BLUETOOTH device, input “0000.”

* A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.”

Make the BLUETOOTH connection from the BLUETOOTH device.

Depending on the BLUETOOTH device, the headset may be connected with the device automatically as soon as they are paired.